Effective date: July 29, 2026
We want you to be confident in what you pay for. The two TallyMint products are paid for differently, so they are covered separately below.
If you are not satisfied with the desktop app for any reason, you can request a full refund within 30 days of your purchase. No questions asked.
Every TallyMint Web subscription starts with a 7-day free trial, which exists so you can answer the question before any money moves. Cancel before the trial ends and you are never charged a cent.
Subscription periods are paid in advance, so a period you have already started is not automatically refundable. Cancelling stops future renewals and you keep full access through the end of the period you paid for, which is the part most people are actually asking about.
If you think a charge was a genuine mistake, email support@tallymint.app and tell us what happened. We look at these individually and we are reasonable about it. Add-on charges for extra connected accounts are handled the same way as the subscription they belong to.
Send an email to support@tallymint.app with:
That is all we need. You do not have to explain why or jump through hoops.
Refunds are processed within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase. Depending on your bank or card issuer, it may take an additional few days for the refund to appear on your statement.
Windows app: once a refund is processed, your license key is deactivated and TallyMint reverts to read-only mode (the same as an expired trial). Your data file remains on your computer and is still accessible in read-only mode. You can export your data at any time. Nothing is deleted.
TallyMint Web: a refunded subscription is cancelled, so your account becomes read-only and your bank connections are disconnected. You can still sign in, view everything, and export your full ledger to QIF or CSV, and your data is retained for 12 months in case you come back. Nothing is deleted without emailing you first.
Refund requests made after the 30-day window are considered on a case-by-case basis. We will do our best to be fair. Contact us at support@tallymint.app and we will work with you.
For refund requests or questions about this policy, email support@tallymint.app.